# Contact Cord

Cord works with teams making consequential capital and resource decisions. Tell us what you are evaluating, which systems hold the relevant context, and where the current process breaks down. Include your organization and the best way to follow up so we can route your note to the right person.

## Product, partnerships, and press

Email [hello@cord.nyc](mailto:hello@cord.nyc) for product questions, partnership ideas, press, brand questions, and conversations about working with Cord.

To schedule a product conversation, [book a demo with Cord](https://calendar.app.google/SguyCvKyCe92MjyV9).

## Customer support

Email [support@cord.nyc](mailto:support@cord.nyc) for help with an existing Cord account, workspace, or active customer engagement. Existing customers should use their established support channel for account-specific or security-sensitive requests.

## Security and trust

Cord handles sensitive operating and financial context. Review the [security overview](https://cord.nyc/security), [Cord Trust Center](https://trust.cord.nyc), and [current service status](https://cord.betteruptime.com/) before sharing confidential information.

Please leave credentials, personal data, and other sensitive material out of an initial email. Cord is built in New York City and works with customers through scheduled product conversations and existing account channels.

## Company information

- [About Cord](https://cord.nyc/about)
- [Brand resources](https://cord.nyc/brand)
- [Current policies](https://cord.nyc/policies)